Cannot Send Mail from Gmail in Thunderbird
I have downloaded Mozilla Thunderbird, its the newest version. I can receive mail but cannot reply or send. I use a Mac mini, Mac OS X 10.10.1. Attached is a screenshot with the error code. Help is much appreciated!!
-Jon
Solution choisie
The smtp port number is wrong. 993 is for incoming mail.
All of my gmail smtp settings use 465.
How did yours get that way?
Lire cette réponse dans son contexte 👍 0Toutes les réponses (7)
I think we need to see your account settings.
Go to Help|Troubleshooting Information Clear the checkbox labelled "Include account names" Click the button "Copy text to clipboard"
In your reply here, paste (ctrl+v, or right-click|paste)
Check it over for anything you'd like not to share. You can remove all the printer and font stuff, since it isn't likely to be relevant.
Application Basics
Name: Thunderbird Version: 31.3.0 User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:31.0) Gecko/20100101 Thunderbird/31.3.0 Profile Folder: Show in Finder Application Build ID: 20141127140543 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts
account1:
INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account2:
INCOMING: account2, , (imap) imap.gmail.com:993, SSL, passwordCleartext
OUTGOING: smtp.gmail.com:993, SSL, passwordCleartext, true
Crash Reports
Extensions
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
extensions.lastAppVersion: 31.3.0
gfx.blacklist.direct2d: 3
gfx.blacklist.layers.direct3d9: 3
mail.openMessageBehavior.version: 1
mail.spotlight.enable: true
mail.spotlight.firstRunDone: true
mail.spotlight.global_reindex_time: 1420042599
mailnews.database.global.datastore.id: a5a74183-d43d-ca43-9b2d-5bafb1a3b91
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1419976303
places.history.expiration.transient_current_max_pages: 104858
plugin.importedState: true
Graphics
Vendor ID: 0x1002
Device ID: 0x6741
WebGL Renderer: false
GPU Accelerated Windows: 1/1 OpenGL
AzureCanvasBackend: quartz
AzureSkiaAccelerated: 0
AzureFallbackCanvasBackend: none
AzureContentBackend: quartz
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.10.6
4.10.6
NSS
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
NSS Util
3.16.2.3
3.16.2.3
NSS SSL
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
NSS S/MIME
3.16.2.3 Basic ECC
3.16.2.3 Basic ECC
Solution choisie
The smtp port number is wrong. 993 is for incoming mail.
All of my gmail smtp settings use 465.
How did yours get that way?
Mine got that way because I manually set up my accounts, since the auto set up has never worked for me. I must have just thought I saw that one or something to get it up there. However, when I changed the port to 465, an error message kept coming up saying --------@gmail.com is not an IMAP 4 server.
Thanks for your help thunderbird is now working.
No, 465 is for outgoing aka SMTP
Tools|Account Settings
Last "account" in the list is "Outgoing Server (SMTP)"
Select that, select the gmaill smtp entry, click "Edit", change its port setting to 465.
And you'll need to go back to the incoming account and make sure that's set to use port 993.
Alright thanks!!