How do I disable Web Guard feature?
Sometimes I get an error message that says, "Content Restricted : The Web Guard feature has been enabled on your line. Web Guard has restricted your access to this content. The person on your Wireless account who is designated as the Primary Account Holder can disable this restriction through the account management website"
Solution choisie
Hi there,
Hmmm, that does sound annoying.
This sounds like a feature that's being provided by your Internet Service Provider (ISP for short - they're the people you pay for your internet connection).
If you contact their customer services department, I'm sure they'll be able to turn Web Guard off for you. Their contact details will probably be on any recent bills or letters you've received from them.
Hope this helps!
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hello LaneyP, this is a feature of your ISP (likely t-mobile), so please contact their support about the issue: https://support.t-mobile.com/docs/DOC-2144
Solution choisie
Hi there,
Hmmm, that does sound annoying.
This sounds like a feature that's being provided by your Internet Service Provider (ISP for short - they're the people you pay for your internet connection).
If you contact their customer services department, I'm sure they'll be able to turn Web Guard off for you. Their contact details will probably be on any recent bills or letters you've received from them.
Hope this helps!
thank you so much!