Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

How can I hide Sync's "Unknown error" message?

gregknicholson
gregknicholson
more options

Every so often Firefox shows a large blue bar that says “Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action.”

Sync will retry automatically anyway so I don't need to take action, so why does Firefox show this message? How can I get rid of the message?

(I don't care about preventing the *error*; I just don't want a huge blue bar every time Sync fails once.)

Every so often Firefox shows a large blue bar that says “Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action.” Sync will retry automatically anyway so I don't need to take action, so why does Firefox show this message? How can I get rid of the message? (I don't care about preventing the *error*; I just don't want a huge blue bar every time Sync fails once.)

Toutes les réponses (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you check the sync log via the about:sync-log page to see if that give a clue about what is happening?

gregknicholson
gregknicholson Auteur de la question
more options

cor-el said

Did you check the sync log via the about:sync-log page to see if that give a clue about what is happening?

I know what's happening: my network connection is flaky.

I'm not trying to resolve the *error* — I just want rid of the *message*.