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Firefox connected but not working.

  • 2 réponses
  • 2 ont ce problème
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  • Dernière réponse par cor-el

ASabloff
ASabloff
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Since auto update a few days ago on my laptop. Notices: Firefox is already running but is not responding. The old Firefox process must be closed to open a new window. I followed instructions but nothing.

Since auto update a few days ago on my laptop. Notices: Firefox is already running but is not responding. The old Firefox process must be closed to open a new window. I followed instructions but nothing.

Toutes les réponses (2)

user633449
user633449
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Let's try a few things that frequently fix this sort of issue:

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Do you see any Firefox processes in the Windows Task Manager?

Did you try to delete the parent.lock file in the Firefox profile folder?

See also:

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) to see if that helps in case of problems to delete the parent.lock file.