Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

firefox not working on windows 8

  • 1 réponse
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par FredMcD

Julesmarriner
Julesmarriner
more options

Previously using Firefox with no problems. Now when I click on the icon on the desktop, it pops up on the taskbar on the bottom of the screen and when I hover over it, the page becomes visible, but it will not expand to full page. I have tried uninstalling and installing, I have reset computer to previous date in case I accidently downloaded something corrupt but nothing is working. I cannot open it up to reset my profile. What can I do?

Previously using Firefox with no problems. Now when I click on the icon on the desktop, it pops up on the taskbar on the bottom of the screen and when I hover over it, the page becomes visible, but it will not expand to full page. I have tried uninstalling and installing, I have reset computer to previous date in case I accidently downloaded something corrupt but nothing is working. I cannot open it up to reset my profile. What can I do?

Toutes les réponses (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?