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Firefox crashes

  • 1 réponse
  • 1 a ce problème
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  • Dernière réponse par philipp

james9357
james9357
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After installing Firefox, Mozilla Crash Reporter opens every time. I followed the instructions in the KB article to uninstall (removing the program files (x86) directory) and after reinstalling, I get the crash reporter again every time. Running in safe mode does the same thing.

Some Crash report ID's:

bp-62a19bff-87b6-4c2c-aa57-5e1912150401 bp-16fbbff7-a302-4df5-bb09-782a02150401

After installing Firefox, Mozilla Crash Reporter opens every time. I followed the instructions in the KB article to uninstall (removing the program files (x86) directory) and after reinstalling, I get the crash reporter again every time. Running in safe mode does the same thing. Some Crash report ID's: bp-62a19bff-87b6-4c2c-aa57-5e1912150401 bp-16fbbff7-a302-4df5-bb09-782a02150401

Solution choisie

hello james9357, this crash is caused by the "Digital Guardian" software by Verdasys that is running on your computer. Please see if there's an update available for that program.

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philipp
philipp
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Solution choisie

hello james9357, this crash is caused by the "Digital Guardian" software by Verdasys that is running on your computer. Please see if there's an update available for that program.