Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox 38.0 break youtube in windows 7

more options

Firefox 38.0 break youtube, it's not work any more in my windows 7, before video start screen blink and browser freeze , it back to normal if I close youtube?

and it's also impact Chrome , IE is work fine , even after remove Firefox chrome still freeze when run youtube videos.

I format my computer and installed new windows 7 and chrome work fine , I start face the problem when I install firefox. I tried firefox with safe mode , the same issue. I used these plugins (firebug, web developer and pocket)

I hope you have solution for this issue asap

thanks

Firefox 38.0 break youtube, it's not work any more in my windows 7, before video start screen blink and browser freeze , it back to normal if I close youtube? and it's also impact Chrome , IE is work fine , even after remove Firefox chrome still freeze when run youtube videos. I format my computer and installed new windows 7 and chrome work fine , I start face the problem when I install firefox. I tried firefox with safe mode , the same issue. I used these plugins (firebug, web developer and pocket) I hope you have solution for this issue asap thanks

Toutes les réponses (1)

more options

Do you use the HTML5 video player or the Flash plugin (default player)?

https://www.youtube.com/html5

If you are using Flash, this is some standard guidance that addresses the most common issues with the Flash Player plugin. I'm sure you've seen some of it before, but just in case:

(1) If you have any recorders/downloaders that interact with Flash media make sure they are as up-to-date as possible, or disable them temporarily.

(2) Disable hardware acceleration in Firefox and in Flash

(A) In Firefox, un-check the box here:

"3-bar" menu button (or Tools menu) > Options > Advanced > General > "Use hardware acceleration when available"

That takes effect the next time you exit and start Firefox up again.

(B) In Flash, right-click the media and choose Settings, then the first mini-tab and uncheck the box to use hardware acceleration. More information in this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues

(3) Disable protected mode (Windows Vista and higher)

The protected mode feature of the Flash player plugin has security benefits, but seems to have compatibility issues on some systems. There is a hidden setting for this:

(A) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(B) In the search box above the list, type or paste flash and pause while the list is filtered

(C) Double-click the dom.ipc.plugins.flash.disable-protected-mode preference to switch its value from false to true.

This might not take effect until all Flash has been unloaded for a few minutes, or you close Firefox.