Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox sync fails to connect to the server.

  • 1 réponse
  • 16 ont ce problème
  • 1 vue
  • Dernière réponse par hshar

more options

Firefox sync has not been working on my laptop for the past few days. It fails with the error "Failed to connect to the server. Sync will automatically retry this action." Sync is working fine on my Android device on the same network. I tried to disconnect and reconnect my sync account and also tried to sync in safe mode without any success. The error report from the sync log: https://pastebin.mozilla.org/8834320. In about:config the services.sync.clusterURL is not set. services.sync.tokenServerURI is set to the default value "https://token.services.mozilla.com/1.0/sync/1.5"

Firefox sync has not been working on my laptop for the past few days. It fails with the error "Failed to connect to the server. Sync will automatically retry this action." Sync is working fine on my Android device on the same network. I tried to disconnect and reconnect my sync account and also tried to sync in safe mode without any success. The error report from the sync log: https://pastebin.mozilla.org/8834320. In about:config the services.sync.clusterURL is not set. services.sync.tokenServerURI is set to the default value "https://token.services.mozilla.com/1.0/sync/1.5"

Solution choisie

Figured out the problem. I had enabled FIPS compliance on my software security device. Apparently, WeaveCrypto used by sync does not support FIPS. I have disabled FIPS now and sync is working fine. Related bug report: https://bugzilla.mozilla.org/show_bug.cgi?id=443386

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (1)

more options

Solution choisie

Figured out the problem. I had enabled FIPS compliance on my software security device. Apparently, WeaveCrypto used by sync does not support FIPS. I have disabled FIPS now and sync is working fine. Related bug report: https://bugzilla.mozilla.org/show_bug.cgi?id=443386