Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

slivelight won't activate

  • 3 réponses
  • 5 ont ce problème
  • 1 vue
  • Dernière réponse par MikeCroydon

MikeCroydon
MikeCroydon
more options

I installed Silverlight (as prompted to do by Firefox when I tried to open a slide show).

Now when I try to open the slide show I get a logo and button to "Activate Silverlight", but in Firefox nothing happens when I press it. No slides, no error message, nothing. The same thing works fine in Internet Explorer. I can even see the slides in Firefox, if I change the setting for Silverlight to "Always activate". But on two different computers (Windows 7 and Windows 8) it doesn't work on the default "Ask to Activate" setting (which is the one I want to keep, thanks very much).

This has been very frustrating, only tempered by the knowledge that I have found two workrounds (changing the setting or changing to a different browser).

I installed Silverlight (as prompted to do by Firefox when I tried to open a slide show). Now when I try to open the slide show I get a logo and button to "Activate Silverlight", but in Firefox nothing happens when I press it. No slides, no error message, nothing. The same thing works fine in Internet Explorer. I can even see the slides in Firefox, if I change the setting for Silverlight to "Always activate". But on two different computers (Windows 7 and Windows 8) it doesn't work on the default "Ask to Activate" setting (which is the one I want to keep, thanks very much). This has been very frustrating, only tempered by the knowledge that I have found two workrounds (changing the setting or changing to a different browser).

Solution choisie

Did you try to reload the page (F5 or click Reload) after changing the Silverlight setting to allow?

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solution choisie

Did you try to reload the page (F5 or click Reload) after changing the Silverlight setting to allow?

MikeCroydon
MikeCroydon Auteur de la question
more options

Yes, of course I did. I also restarted the computer several times. As I have already mentioned, I have exactly the same problem on another computer; this has had both Firefox and Silverlight for a long time.

MikeCroydon
MikeCroydon Auteur de la question
more options

Well, I apologise. I didn't literally try F5 because I presumed that restarting Firefox, and/or restarting the computer, would do the same thing. I have to admit that using F5 does make it work.

I still don't see why restarting Firefox wouldn't automatically reset this, and I certainly don't see why it does nothing with no error message, but I do have to admit that this makes it work.