Secured Connection Failed when accessing my school email
When I try to log into my school email, I get a Secured Connection Failed error. I've read all the articles Mozilla has about this issue. None of them work. I've tried clearing the cache, closing the browser, etc and nothing works. It's not only me having this problem. Tons of students at the school are having this issue. I've contacted the school's help desk and they have no idea why this happens. The address is mail.mycwi.cc. It also happens with a few other school links that require you to log in. My school uses a Single Sign On if that helps. This is a new issue that started around February.
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I get that message as well if I try loading that page. The most likely reason is an invalid security certificate. It could also be that the site is using an outdated security protocol. http://kb.mozillazine.org/Error_loading_secure_sites
This is a little confusing.
http://mail.mycwi.cc/ redirects to https://authentication.cwidaho.cc/adfs/ls/?wa=wsignin1.0&wtrealm=urn:federation:MicrosoftOnline&wctx=wa%3Dwsignin1.0%26rpsnv%3D4%26ct%3D1435008290%26rver%3D6.6.6556.0%26wp%3DMBI_SSL%26wreply%3Dhttps:%252F%252Foutlook.office365.com%252Fowa%252F%253Frealm%253Dmycwi.cc%2526vd%253Dmail%26id%3D260563%26whr%3Dmycwi.cc%26CBCXT%3Dout
Firefox tells me: Secure Connection Failed: The connection to the server was reset while the page was loading.
Chrome tells me: This webpage is not available: ERR_CONNECTION_ABORTED
http://authentication.cwidaho.cc/ returns a server not found in Firefox, so maybe the security aspect of the message is a red herring.
https://mail.mycwi.cc/ yields a different error message, because it is an alias for a server on Office365 and because Microsoft's certificate does not match the domain, it is not trusted in either Firefox or Chrome.
I don't understand how your school cannot replicate this problem.
Of course, I am testing from the public internet, so if these servers are designed to reject connections from outside the university network, that could explain the first set of results...