Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Filelink provider doesn't show in 'attach'

  • 3 réponses
  • 1 a ce problème
  • 10 vues
  • Dernière réponse par Matt

more options

I've done what I think I need to do to use Box in order to send large files. However, when I drop the 'Attach' menu down it offers Filelink but the accompanying box (which I assume should contain provider options) contains nothing. And I can click into it and it tells me it is uploading the file that I've preiously uploaded to Box, but it goes on forever and never finishes. Shouldn't there be something like 'Box' in the box next to Filelink in the 'Attach' dropdown?

I've done what I think I need to do to use Box in order to send large files. However, when I drop the 'Attach' menu down it offers Filelink but the accompanying box (which I assume should contain provider options) contains nothing. And I can click into it and it tells me it is uploading the file that I've preiously uploaded to Box, but it goes on forever and never finishes. Shouldn't there be something like 'Box' in the box next to Filelink in the 'Attach' dropdown?

Toutes les réponses (3)

more options

The way this works is the attachment you have in the email is uploaded to box "now" it is not intended for use with previously uploaded files. You would be better linking to them on box directly.

Having said that. You have entered the box details into Tools menu (alt+T) > options > Attachments > outgoing I assume.

more options

To the second para in your answer, the answer is yes.

However, re the first para, what I do is click 'attach', go to the drop down menu then hit 'filelink' (if it's a large attachment) then hit the - currently empty - box that appears. This takes me to the folders where I can select a file to attach, click that file, then see that it appears as an attchment in the email, but with a circling icon indicating that somehting is happening. In the bottom left hand of the screen is 'your file is being linked. It will appear in the body of the message when it's done'. But this never finally happens.

more options

Ok, I had a trawl around in bugzilla and came up with.https://bugzilla.mozilla.org/show_bug.cgi?id=1045845

If my reading of the bug report is correct log into box on the web and delete the Thunderbird folder on your account there and subsequent tries should recreate it and it should work from then on.