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I have disinsatlled and reloaded latest version, but, webpage 'mymoviecenter.com' opens firefox and redirects to its' webpage, how do I stop this?

  • 2 réponses
  • 1 a ce problème
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  • Dernière réponse par mike1313

mike1313
mike1313
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The subject webpage opens Firefox from shutdown state and redirects to webpage for download of program . I have run Norton virus checker, and registry clean up to no effect.

The subject webpage opens Firefox from shutdown state and redirects to webpage for download of program . I have run Norton virus checker, and registry clean up to no effect.

Solution choisie

hi mike1313, this sounds like an issue with adware that is active on your system - a mere reinstall won't help in this case, so please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different other security tools specialised in adware removal like the free version of malwarebytes and adwcleaner.

Troubleshoot Firefox issues caused by malware

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Toutes les réponses (2)

philipp
philipp
  • Moderator
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Solution choisie

hi mike1313, this sounds like an issue with adware that is active on your system - a mere reinstall won't help in this case, so please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different other security tools specialised in adware removal like the free version of malwarebytes and adwcleaner.

Troubleshoot Firefox issues caused by malware

mike1313
mike1313 Auteur de la question
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Hi Philip,

I checked the addons and didn't see an issue (recognised all, most were 'ask' as well). Downloaded malwarebytes, ran, it, all the issues identified were not malware but deleted them anyway. Result, it hasn't popped up again.

Thanks for your assistance, regards, Mike