Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I can't update because I do not know the Administrator password

  • 3 réponses
  • 2 ont ce problème
  • 2 vues
  • Dernière réponse par the-edmeister

JulieMH
JulieMH
more options

Messages tell me to update my browser. I can't do this as I do not know the Administrator password. The alternative is my computer name but the update box will not accept this. How can I find out what the Administrator password is?

Messages tell me to update my browser. I can't do this as I do not know the Administrator password. The alternative is my computer name but the update box will not accept this. How can I find out what the Administrator password is?

Toutes les réponses (3)

the-edmeister
the-edmeister
  • Moderator
more options

See a Windows support forum for help with that.

JulieMH
JulieMH Auteur de la question
more options

what is a windows support forum?

the-edmeister
the-edmeister
  • Moderator
more options

You are running a Windows Vista operating system (NT 6.0). The Administrator password is part of the operating system. It's not part of applications such as Firefox.

"Windows support" is support for the operating system. search for "Windows support"

Here is a support article entitled "How To Find the Administrator Password in Windows Vista" http://pcsupport.about.com/od/windowsvista/ht/windows-vista-administrator-password.htm

Updating Firefox shouldn't involve needing the Administrator password. And if you are trying to install a newer version of Firefox, the Admin password wouldn't be needed unless you are trying to install it "as the Administrator".

Do you know how to do a Firefox update? https://support.mozilla.org/en-US/kb/update-firefox-latest-version Typically, that wouldn't need the Administrator password.