Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Why is firefox 39.0.3 not installing the firefox.exe file during the installation or upgrade?

  • 2 réponses
  • 6 ont ce problème
  • 1 vue
  • Dernière réponse par wjcoats

wjcoats
wjcoats
more options

I had firefox 39.0 on my computer. It said the update to 39.0.3 was available. I installed the update and now the firefox icon says it can't find the firefox.exe file when I try to start the program. I have uninstalled the program and downloaded 39.0.3 from your ftp server. I then installed the program and the same thing happens. I checked in the c:\Program files (x86)\Mozilla Firefox\ folder and firefox.exe isn't in the folder. I have been using firefox as my daily web browser and now I am having to use something else to do my work.

I had firefox 39.0 on my computer. It said the update to 39.0.3 was available. I installed the update and now the firefox icon says it can't find the firefox.exe file when I try to start the program. I have uninstalled the program and downloaded 39.0.3 from your ftp server. I then installed the program and the same thing happens. I checked in the c:\Program files (x86)\Mozilla Firefox\ folder and firefox.exe isn't in the folder. I have been using firefox as my daily web browser and now I am having to use something else to do my work.

Toutes les réponses (2)

philipp
philipp
  • Moderator
more options

hi wjcoats, please try to right-click the installer and run it with administrator privileges...

wjcoats
wjcoats Auteur de la question
more options

That got the installation completed.

Why did the upgrade fail? This all started when Firefox 39.0 said I had an upgrade to 39.0.3 and asked me to restart. I restarted and the Firefox.exe file was missing from the folder.