Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Thunderbird 38.1.0 and 38.2.0 claim to connect to mail server but retrieve nothing.

  • 3 réponses
  • 3 ont ce problème
  • 8 vues
  • Dernière réponse par Matt

more options

I'm on MacOS Yosemite. Been using Thunderbird since before it was called Thunderbird.

Thunderbird 38.1.0 did not download any mail. I reverted to (i think) 38.0.1 from backup, and made a note to skip 38.1.0.

Last night Tb updated to 38.2.0. I've received no mail since. The status bar says “Connected to [server]” and then nothing happens.

(The account has 33 new messages.)

I'm on MacOS Yosemite. Been using Thunderbird since before it was called Thunderbird. Thunderbird 38.1.0 did not download any mail. I reverted to (i think) 38.0.1 from backup, and made a note to skip 38.1.0. Last night Tb updated to 38.2.0. I've received no mail since. The status bar says “Connected to [server]” and then nothing happens. (The account has 33 new messages.)

Toutes les réponses (3)

more options

Hmm do you use SSL connection security? What mail provider? Do you use Anti virus software?

more options

SSL/TLS. My POP server is si1.serve-you.net, my webhost. No special antivirus (of which I'm aware).

more options

Hmmm, please check the error console as discussed here. http://thunderbirdtweaks.blogspot.com.au/2015/07/logjam-and-thunderbird.html