Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox crashes

  • 2 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par guigs

huangjiong
huangjiong
more options

My firefox has been crashed several times, even in safe mode. It's a new computer and the firefox has been installed yesterday. Today when I start to use, it crashed from time to time. Even safe mode doesn't help.

report ID: bp-522fdc6f-13ff-4d0d-b05b-69fda2150821 bp-6c89f4f2-ad9f-477d-8a47-ccbc92150821 bp-54ca31ce-b746-46b3-a4e7-a26ba2150821

thanks a lot

My firefox has been crashed several times, even in safe mode. It's a new computer and the firefox has been installed yesterday. Today when I start to use, it crashed from time to time. Even safe mode doesn't help. report ID: bp-522fdc6f-13ff-4d0d-b05b-69fda2150821 bp-6c89f4f2-ad9f-477d-8a47-ccbc92150821 bp-54ca31ce-b746-46b3-a4e7-a26ba2150821 thanks a lot

Toutes les réponses (2)

FredMcD
FredMcD
more options

The crash report flagged these programs;

Signature mozilla::SyncViewsAndInvalidateDescendants

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

guigs
guigs
more options

It crashed in a part of the code that is responsible for managing style changes. It there are particular website you are testing that might have some page style changing in it? This might help narrow down the steps to reproduce the issue.