In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers/letters, click it and select '''Submit'''. Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in. ;[[Image:aboutcrashesFx29|width=500]] --------------------- '''Shut down Firefox.''' Using your file browser, open the '''Programs Folder''' on your computer. '''Windows:''' C:\Program Files C:\Program Files (x86) Right click on '''Firefox.exe''' and select '''Properties.''' Now select '''Compatibility. ''' Turn Off '''Run This Program In Compatibility Mode,''' and '''Run This Program As An Administrator.''' Do the same for any Firefox shortcuts you have. Now restart Firefox.