Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Why can't I use FF with a genealogy program on my MAC?

  • 2 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par sgtbob

more options

When I have FF installed as the browser of choice on my genealogy program, I keep getting the attached error stating that '...FF requires Parallels desktop ...'. If I switch to another browser, this problem ceases to show up.

At one time, I was using Parallels, but uninstalled all aspects of that program and even used Clean my MAC a dozen times and none of the fixes I've tried will get rid of this issue when trying to use FF.

Any suggestions?

When I have FF installed as the browser of choice on my genealogy program, I keep getting the attached error stating that '...FF requires Parallels desktop ...'. If I switch to another browser, this problem ceases to show up. At one time, I was using Parallels, but uninstalled all aspects of that program and even used Clean my MAC a dozen times and none of the fixes I've tried will get rid of this issue when trying to use FF. Any suggestions?

Toutes les réponses (2)

more options

It might be that you have the Windows version of Firefox installed. First try to install this version of Firefox:

more options

I downloaded and installed the FF version for MAC and the problem remains. I have switched back to Google Chrome