Since istalling W10 64 bit unable to send attachments
Problems since Win10 64 bit upgrade. Major is when I try to send email with attachment of 2-3 mb (even as small as 640kb) the connect works, then the blue line instantly goes straight across, indicating email 100%sent, but system stalls, eventually times out and I get a message saying "failed". It used take a few seconds for the " being sent" blue line to reach 100%. I try a few times with different attachment formats ( Jpeg, docx, pdf ) but get same result. I try sending to myself to see if some problem with other email account, but same result. However some considerable time later they go thru and I get a message from recipient complaining about 5 emails with same attachment. Having "message failed" and nothing appearing in "sent" file I have no way of knowing if it went. An hour of so later after receiving the recipient complaint they all appear in the "sent file". I have a reasonably high speed adsl2 connection. I tried to sign in to my mozilla support account and had to send my email address which I did. This was supposed to result in receiving an email for confirmation. I tried 3 times but no email received. Then I signed on for a question as a "guest " and got an email confirmation relating to that question????
Solution choisie
sounds to me like you need to disable your anti virus from scanning mail..
What do you use?
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Solution choisie
sounds to me like you need to disable your anti virus from scanning mail..
What do you use?
Matt said
sounds to me like you need to disable your anti virus from scanning mail.. What do you use?
Thanks Matt. I use G Data Internet Security. I turned off the email checking and no change. I turned off the G Data "monitor" and everything worked perfectly. I do not know what the "monitor" actually does, but obviously was the block to sending emails with attachments. Thanks heaps for your perception and efforts, Matt. Regards, Chris
I think you best talk with the folk at gdata. While I know basically nothing about gdata, My guess is you have turned of your resident virus scanner, so if you get a virus it might be a week before you know it.