Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

II need help activating my account.

  • 1 réponse
  • 1 a ce problème
  • 5 vues
  • Dernière réponse par Phoxuponyou

more options

nstalled firefox on a laptop running Windows Vista. I received the email confirmation but when I click to activate my account I get a screen that says I need to update my browser...which is exactly what I'm trying to do! How do I activate the account?

nstalled firefox on a laptop running Windows Vista. I received the email confirmation but when I click to activate my account I get a screen that says I need to update my browser...which is exactly what I'm trying to do! How do I activate the account?

Toutes les réponses (1)

more options

Sounds like Firefox just updated after you grabbed your installer, or you used an older version's installer.

Whichever the case, the Firefox account is voluntary to use and not required for updates. You can update using these instructions: https://support.mozilla.org/en-US/kb/update-firefox-latest-version.

If you want to access your Firefox account, use this link: https://accounts.firefox.com/. I can't remember how the confirmation and activation email goes, but I think it just links to the login page - once there, you log in and you should be good to go!