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log jam - can't use browser

  • 2 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par cor-el

whyyouare1
whyyouare1
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tried to report error - unable to - secure connection failed - is the problem - my wifi on my phone works but I'd like to notify Firefox from my laptop so that any patches that become available are directed to my laptop not my phone

tried to report error - unable to - secure connection failed - is the problem - my wifi on my phone works but I'd like to notify Firefox from my laptop so that any patches that become available are directed to my laptop not my phone

Toutes les réponses (2)

FredMcD
FredMcD
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What is your computer system and Firefox? Does it have another browser? Is that one working?

Some programs can "phone home" to check for updates. Are these still able to call home?

The problem could be your protection programs, firewall, the modem . . . . . .

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Is that a problem with accessing websites or with accessing your internet modem?

If you can't inspect the certificate via "I Understand the Risks" then try this:

Open the "Add Security Exception" window by pasting this chrome URL in the Firefox location/address bar and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field of this window type or paste the URL of the website.

  • retrieve the certificate via the "Get certificate" button
  • click the "View..." button to inspect the certificate in the Certificate Viewer

You can inspect details like the issuer and the certificate chain in the Details tab of the Certificate Viewer. Check who is the issuer of the certificate. If necessary then you can attach a screenshot that shows the certificate viewer.