Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

My 'options' on the 'tools' drop-down no longer works. Why?

  • 2 réponses
  • 1 a ce problème
  • 11 vues
  • Dernière réponse par cor-el

more options

In attempting to save a new set of tabs to open on start-up, when I click the 'options' , option, on the 'Tools' drop-down list, I get an error message "The address isn't valid

The URL is not valid and cannot be loaded.

   Web addresses are usually written like http://www.example.com/
   Make sure that you're using forward slashes (i.e. /)."

I've used this multiple times in the past. I have recently downloaded Windows 10. Not sure if this is the culprit...

In attempting to save a new set of tabs to open on start-up, when I click the 'options' , option, on the 'Tools' drop-down list, I get an error message "The address isn't valid The URL is not valid and cannot be loaded. Web addresses are usually written like http://www.example.com/ Make sure that you're using forward slashes (i.e. /)." I've used this multiple times in the past. I have recently downloaded Windows 10. Not sure if this is the culprit...

Toutes les réponses (2)

more options

Checked that you used the correct link.

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window