Type about:preferences#content<enter> in the address bar. Across from fonts and colors, press the Advanced button. On the bottom, turn on Allow Web Sites To Choose Their Own.

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

Hi FredMcD I found what you reference but that is in FIREFOX. My problem is showing up in THUNDERBIRD messages on a forward or reply. please see attached.

You had not said this was in Thunderbird. I've called the big guys to help you.

Those look like they could be command characters.

That is a problem with the encoding. Make sure that Unicode is selected and not an 8 bit Western or Windows encoding.

• Firefox > Web Developer > Character Encoding
• View > Character Encoding

Hi cor-el, my problem is with Thunderbird messages, not Firefox. I check Firefox and Unicode is selected.

Then you need to check that in Thunderbird. I will move this question to Thunderbird support.

moved to the Thunderbird questions queue

So sorry, but I don't know where Thunderbird questions queue is located? Somehow I got here through Thunderbird help, but that probably was my error.

I did check Thunderbird >View >Character encoding and it is set to Unicode. Thanks for your help.