how to erase viruses on phone
I was told to download this app to erase 3 virus so how do I erase them now that I've downloaded the app
Solution choisie
Hi
If you have download Firefox for Android to your device to erase malware, you may have been given some incorrect guidance. Firefox for Android is a web browser, not an anti-malware tool.
If you have downloaded an anti-malware app from the Google Play Store, you will need to open the app and (typically) run a scan of your device for it to pick up any malware and provide guidance and tools on its removal.
I hope this helps, but if not, please come back here and we can look into a different solution for you.
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Solution choisie
Hi
If you have download Firefox for Android to your device to erase malware, you may have been given some incorrect guidance. Firefox for Android is a web browser, not an anti-malware tool.
If you have downloaded an anti-malware app from the Google Play Store, you will need to open the app and (typically) run a scan of your device for it to pick up any malware and provide guidance and tools on its removal.
I hope this helps, but if not, please come back here and we can look into a different solution for you.