Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Unresponsive plugin warning, Mozglue.dll fails

  • 3 réponses
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par FredMcD

more options

Anytime I go to a site that needs the flash player Firefox hangs. I get constant Unresponsive plugin warnings and the only way out of Firefox is ending task in Task Manager. So far I've done the following, refreshed Firefox a couple of times, did a clean install twice, unchecked hardware acceleration in Firefox, changed Webgl.disabled to true, unchecked hardware acceleration in Flash player, verified my graphics driver is up to date. Firefox is version 42.0, Adobe Flash Player is release 20.0.0.235. I've included the error message I get below it points to the Mozglue.dll as the culprit. I hope this can be rectified. Thanks ahead for your thoughts.

Anytime I go to a site that needs the flash player Firefox hangs. I get constant Unresponsive plugin warnings and the only way out of Firefox is ending task in Task Manager. So far I've done the following, refreshed Firefox a couple of times, did a clean install twice, unchecked hardware acceleration in Firefox, changed Webgl.disabled to true, unchecked hardware acceleration in Flash player, verified my graphics driver is up to date. Firefox is version 42.0, Adobe Flash Player is release 20.0.0.235. I've included the error message I get below it points to the Mozglue.dll as the culprit. I hope this can be rectified. Thanks ahead for your thoughts.
Captures d’écran jointes

Solution choisie

Download Firefox For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.


Look for, and rename any Mozilla or Firefox folders by adding .old to them.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (3)

more options

Solution choisie

Download Firefox For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.


Look for, and rename any Mozilla or Firefox folders by adding .old to them.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.

more options

Firefox 43.0 64-bit works perfectly. The 32-bit version did not solve the problem. Thanks for the help.

more options

Glad to help. Safe Surfing.