Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

My IMAP account works fine but my 3 POP accounts stopped being able to receive emails but can send.

  • 2 réponses
  • 1 a ce problème
  • 7 vues
  • Dernière réponse par holmx017

more options

I have four email accounts on Thunderbird. One is IMAP and three are POP. Yesterday the three POP accounts stopped receiving emails (the IMAP account is working perfectly). They can, however, send emails. All three accounts have web mail availability and web mail works fine for all three and the passwords have not changed. All four accounts use the same outgoing server (that of two of the POP accounts: smtp.comcast.net).

Thunderbird version is 38.5.1 and is set for automatic updates that I always accept.

Any ideas?

I have four email accounts on Thunderbird. One is IMAP and three are POP. Yesterday the three POP accounts stopped receiving emails (the IMAP account is working perfectly). They can, however, send emails. All three accounts have web mail availability and web mail works fine for all three and the passwords have not changed. All four accounts use the same outgoing server (that of two of the POP accounts: smtp.comcast.net). Thunderbird version is 38.5.1 and is set for automatic updates that I always accept. Any ideas?

Toutes les réponses (2)

more options

Hmm, Norton's anti virus does not scan IMAP mail accounts, but it does POP accounts. Are you using Norton's anti virus by any chance?

more options

I am using Norton. Somehow the problem resolved itself today.