Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

setting up new email account in Thunderbird

  • 3 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par Zenos

Bruce Ratcliffe
Bruce Ratcliffe
more options

I've tried (FOR YEARS : ( to set up another email account, but I always end up at this error message:

"Configuration could not be verified--is the username or password wrong?"

I THOUGHT I followed all the steps. I have in the past been able to set up other email accounts but, being 65 I can't remember how I did it! (Treasure your youth !)

Bruce

I've tried (FOR YEARS : ( to set up another email account, but I always end up at this error message: "Configuration could not be verified--is the username or password wrong?" I THOUGHT I followed all the steps. I have in the past been able to set up other email accounts but, being 65 I can't remember how I did it! (Treasure your youth !) Bruce

Toutes les réponses (3)

christ1
christ1
  • Top 25 Contributor
more options

Verify your credentials via webmail.

Bruce Ratcliffe
Bruce Ratcliffe Auteur de la question
more options

Thanks, christ1, but I'm SO ignorant I don't know what 3 words in your 5-word sentence mean exactly: verify, credentials, webmail.

Zenos
Zenos
more options

The folk who run the email service will have a website where you can work with your email account through your Web browser. If you can get into your email account that way then we know for sure that you are using the correct email address (or user name) and password.