Firefox crashes
Newest version of Firefox crashes within seconds of opening a new window, using Windows 7 64bit. Crash ID: bp-2a127933-bb08-4107-835f-93aca2160120 Tried running in safe mode and get the exact same error, I have also submitted crash reports to Mozilla.
Solution choisie
Product Firefox Version 43.0.4 Build ID 20160105164030 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1
Signature nvappfilter64.dll
nvappfilter64.dll = NVIDIA Application Filter
nvwgf2umx.dll = Dwm.exe = Microsoft Desktop Window Manager
nvapi64.dll = NVIDIA Windows drivers
icudt55.dll = International Components for Unicode
Do you have NVidia’s network access manager or Forceware Network Manager software installed? Disable / remove it. https://support.mozilla.org/en-US/kb/connectivity-crashing-firefox-43-update
If you have problems with current Shockwave Flash plugin versions then check this:
- see if there are updates for your graphics drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
- disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
https://forums.adobe.com/message/4468493#TemporaryWorkaround
- disable hardware acceleration in the Flash plugin
https://forums.adobe.com/thread/891337 See also:
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Solution choisie
Product Firefox Version 43.0.4 Build ID 20160105164030 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1
Signature nvappfilter64.dll
nvappfilter64.dll = NVIDIA Application Filter
nvwgf2umx.dll = Dwm.exe = Microsoft Desktop Window Manager
nvapi64.dll = NVIDIA Windows drivers
icudt55.dll = International Components for Unicode
Do you have NVidia’s network access manager or Forceware Network Manager software installed? Disable / remove it. https://support.mozilla.org/en-US/kb/connectivity-crashing-firefox-43-update
If you have problems with current Shockwave Flash plugin versions then check this:
- see if there are updates for your graphics drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
- disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
https://forums.adobe.com/message/4468493#TemporaryWorkaround
- disable hardware acceleration in the Flash plugin
https://forums.adobe.com/thread/891337 See also:
Uninstalling the Forceware Network Manager worked. Thank you!
Glad to help. Safe Surfing.