Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

can't find some account folders in thunderbird. Lost subscriptions? [outlook]

  • 3 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par Matt

haggmjsr
haggmjsr
more options

I have multiple email accounts and one of the accounts folders disappeared, and now all I see is the account, the inbox, and deleted folder. All of the other folders are missing. The account is one of three outlook accounts I set up. all of the other accounts are working properly.

I have multiple email accounts and one of the accounts folders disappeared, and now all I see is the account, the inbox, and deleted folder. All of the other folders are missing. The account is one of three outlook accounts I set up. all of the other accounts are working properly.

Modifié le par Wayne Mery

Toutes les réponses (3)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

What happens if you select the account in the (left) Folder Pane of the main window, then select 'Manage folder subscriptions' under 'Advanced Features', then click 'Refresh' in the Subscribe window?

user01229325
user01229325
more options

OP started a new thread to complain.

https://support.mozilla.org/en-US/questions/1105921

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

And I am closing it Airmail.... I am sick of repeat duplicate postings.

It would appear that Microsoft released a bad update to their office365 / outlook.com servers which broke IMAP folders. Microsoft are working on the issue and promise to remediate the situation. For a workaround, please see my blog post. Unfortunately other an that there is nothing more we can offer until Microsoft fix their servers,

We are tracking this issue in Bug 1241926.