Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

I can't close the "show all downloads" window. The window is maximized and has no icons.

  • 2 réponses
  • 5 ont ce problème
  • 3 vues
  • Dernière réponse par cor-el

more options

When I open the "show all downloads" screen on my Mac, it fills the whole screen and has no icons to close,minimize. Only way seems to quit firefox. See attached screenshot.

When I open the "show all downloads" screen on my Mac, it fills the whole screen and has no icons to close,minimize. Only way seems to quit firefox. See attached screenshot.

Solution choisie

You should be able to close windows like about:preferences and the Library window via Command+W. You can delete xulstore.json in the Firefox profile folder to recover from this issue. Make sure that you have closed the Firefox application before deleting the xulstore.json file. Closing open windows isn't sufficient on Mac, so make sure to use "File > Quit" to close Firefox application and close the menu bar. This can happen if you have switched the Firefox window to full screen mode and have opened this window while being in Full Screen mode.

You can use this button to go to the current Firefox profile folder:

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

more options

Here is the screenshot

more options

Solution choisie

You should be able to close windows like about:preferences and the Library window via Command+W. You can delete xulstore.json in the Firefox profile folder to recover from this issue. Make sure that you have closed the Firefox application before deleting the xulstore.json file. Closing open windows isn't sufficient on Mac, so make sure to use "File > Quit" to close Firefox application and close the menu bar. This can happen if you have switched the Firefox window to full screen mode and have opened this window while being in Full Screen mode.

You can use this button to go to the current Firefox profile folder: