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Our local folders have disappeared after a Thunderbird shutdown - how can we recover them or see them?

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RequestSupport1
RequestSupport1
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Thunderbird stopped responding and so I shut it down. Received error message about sending error details and declined. Restarted Thunderbird and it came up fine and can receive and send mail. However, all of our local folders are gone. We have tried to recover them using some articles from mozillaZinw but no luck so far. Any help would be appreciated. Thanks.

Thunderbird stopped responding and so I shut it down. Received error message about sending error details and declined. Restarted Thunderbird and it came up fine and can receive and send mail. However, all of our local folders are gone. We have tried to recover them using some articles from mozillaZinw but no luck so far. Any help would be appreciated. Thanks.

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Matt
Matt
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Please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!