Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

cannot read mail

  • 2 réponses
  • 3 ont ce problème
  • 3 vues
  • Dernière réponse par Matt

paulprijkel
paulprijkel
more options

since update thunderbird 38.6.0 problems with starting thunderbird. thunderbird start with left upper startingpage mail enters but cannot read old and new mail.

2 temporary possibilities to read mail: 1. open at taskbar thunderbird new mail; after that opening thunderbird and everything functions or 2. open post IN through new TAB, and I can read mail

reinstalling 38.6.0 is not the answer for this problem.

Who can help me?

since update thunderbird 38.6.0 problems with starting thunderbird. thunderbird start with left upper startingpage mail enters but cannot read old and new mail. 2 temporary possibilities to read mail: 1. open at taskbar thunderbird new mail; after that opening thunderbird and everything functions or 2. open post IN through new TAB, and I can read mail reinstalling 38.6.0 is not the answer for this problem. Who can help me?

Solution choisie

Remove Lighting and add it again and it will continue to work fine. Unfortunately the inclusion of Lighting as part of Thunderbird has seen a few issues. They affect only a very few people out of the total user base, but they are annoying for those affected.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

paulprijkel
paulprijkel Auteur de la question
more options

problem solved; disable lightning and mailprogram works fine

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Solution choisie

Remove Lighting and add it again and it will continue to work fine. Unfortunately the inclusion of Lighting as part of Thunderbird has seen a few issues. They affect only a very few people out of the total user base, but they are annoying for those affected.