Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

The trashcan of one of the acconts has disappeared. Why?

  • 2 réponses
  • 3 ont ce problème
  • 3 vues
  • Dernière réponse par queffe

queffe
queffe
more options

This morning, trying to delete some mail from a certain account, I found that it was impossible . Examinig the trashcan list of all my acconts, I found that the trashcan of such account had disappeared. Why did it happen? And how to reactivate it?

This morning, trying to delete some mail from a certain account, I found that it was impossible . Examinig the trashcan list of all my acconts, I found that the trashcan of such account had disappeared. Why did it happen? And how to reactivate it?

Toutes les réponses (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Is this a POP or IMAP mail account ?

If IMAP, then you may need to subscribe to see the 'Trash' folder.

re : trying to delete some mail from a certain account, I found that it was impossible Did you get any error message ?

queffe
queffe Auteur de la question
more options

Toad-Hall said

Is this a POP or IMAP mail account ? If IMAP, then you may need to subscribe to see the 'Trash' folder. re : trying to delete some mail from a certain account, I found that it was impossible Did you get any error message ?

No error message. Anyway I have solved. I copied from another mail account folder the file 'Trash' (obviously empty) and pasted it in the mail account folder previously missing of it. It works perfectly. I suppose that such file had been deleted accidentally. Thanks