Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I can't view email messages in HTML format

  • 1 réponse
  • 0 a ce problème
  • 21 vues
  • Dernière réponse par Matt

Rocko262c
Rocko262c
more options

18 March 2016

I have the newest version of Thunderbird (38.7.0) installed and can't view incoming messages in HTML format.

I have made sure to: 1.0 click on "View", click on "Message Body As", and selected "Original HTML"

This does nothing. I can view the source of the email and see the code for HTML, but I can't view anything.

Can someone kindly help?

Cheers, Rocko

18 March 2016 I have the newest version of Thunderbird (38.7.0) installed and can't view incoming messages in HTML format. I have made sure to: 1.0 click on "View", click on "Message Body As", and selected "Original HTML" This does nothing. I can view the source of the email and see the code for HTML, but I can't view anything. Can someone kindly help? Cheers, Rocko

Modifié le par Matt

Toutes les réponses (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

To diagnose problems with Thunderbird. Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.