Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Flashplayer V21,0,0,182 not recognised.

  • 2 réponses
  • 4 ont ce problème
  • 2 vues
  • Dernière réponse par NigelKinbrum

NigelKinbrum
NigelKinbrum
more options

I've just updated Flashplayer to V21,0,0,182. It's definitely installed, as https://www.adobe.com/software/flash/about/ says "You have version 21,0,0,182 installed".

However, in my list of Add-ons, it says "Shockwave Flash is known to be vulnerable and should be updated" and it's blocked.

When I do a Plugin Status Check, it says "vulnerable 20.0.0.267"

How do I fix this?

I've just updated Flashplayer to V21,0,0,182. It's definitely installed, as https://www.adobe.com/software/flash/about/ says "You have version 21,0,0,182 installed". However, in my list of Add-ons, it says "Shockwave Flash is known to be vulnerable and should be updated" and it's blocked. When I do a Plugin Status Check, it says "vulnerable 20.0.0.267" How do I fix this?

Solution choisie

hi, apparently the adobe updater didn't properly work, because now you have both flash version 20 & 21 on your device. please try to uninstall the flash plugin with the removal tool that is provided at https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html and install the current version again afterwards.

Lire cette réponse dans son contexte 👍 2

Toutes les réponses (2)

philipp
philipp
  • Moderator
more options

Solution choisie

hi, apparently the adobe updater didn't properly work, because now you have both flash version 20 & 21 on your device. please try to uninstall the flash plugin with the removal tool that is provided at https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html and install the current version again afterwards.

NigelKinbrum
NigelKinbrum Auteur de la question
more options

Many thanks for your prompt reply which fixed the problem.