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The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

  • 1 réponse
  • 16 ont ce problème
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  • Dernière réponse par cor-el

Mozillatired
Mozillatired
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I get this message when I tray to open facebook.

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

I get this message when I tray to open facebook. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

Solution choisie

There is security software like Avast and Kaspersky and BitDefender and ESET that intercepts secure connections and sends their own certificate or that incorporates special web shielding features that can block content.

If you can't inspect the certificate via Advanced (I Understand the Risks) then try this:

Open the "Add Security Exception" window by pasting this chrome URL in the Firefox location/address bar and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field of this window type or paste the URL of the website with the https:// protocol prefix (https://xxx.xxx).

  • retrieve the certificate via the "Get certificate" button
  • click the "View..." button to inspect the certificate in the Certificate Viewer

You can inspect details like the issuer and the certificate chain in the Details tab of the Certificate Viewer. Check who is the issuer of the certificate. If necessary then please attach a screenshot that shows the Certificate Viewer with the issuer.

Always be cautious when you get an 'Untrusted' error message and never create a permanent exception without investigating the cause.

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Toutes les réponses (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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Solution choisie

There is security software like Avast and Kaspersky and BitDefender and ESET that intercepts secure connections and sends their own certificate or that incorporates special web shielding features that can block content.

If you can't inspect the certificate via Advanced (I Understand the Risks) then try this:

Open the "Add Security Exception" window by pasting this chrome URL in the Firefox location/address bar and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field of this window type or paste the URL of the website with the https:// protocol prefix (https://xxx.xxx).

  • retrieve the certificate via the "Get certificate" button
  • click the "View..." button to inspect the certificate in the Certificate Viewer

You can inspect details like the issuer and the certificate chain in the Details tab of the Certificate Viewer. Check who is the issuer of the certificate. If necessary then please attach a screenshot that shows the Certificate Viewer with the issuer.

Always be cautious when you get an 'Untrusted' error message and never create a permanent exception without investigating the cause.