We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

My Firefox always freeze for a while when first start up

  • 7 réponses
  • 2 ont ce problème
  • 4 vues
  • Dernière réponse par Azharul Islam

Lunec4t
Lunec4t
more options

whenever my pc start up and open the Firefox then load the page, it always freeze for about 5 - 10 seconds. but after that there is no problem anymore until i restart my PC and run the Firefox again.

it happen all the time (after reinstalling the firefox. after reinstalling my windows) im using Win7 64bit and im always up to date. i only have Flash Player add-on in my Firefox my antivirus is Norton Internet Security

anyone know why is that ?

whenever my pc start up and open the Firefox then load the page, it always freeze for about 5 - 10 seconds. but after that there is no problem anymore until i restart my PC and run the Firefox again. it happen all the time (after reinstalling the firefox. after reinstalling my windows) im using Win7 64bit and im always up to date. i only have Flash Player add-on in my Firefox my antivirus is Norton Internet Security anyone know why is that ?

Toutes les réponses (7)

Chandan_Baba
Chandan_Baba
more options

Have you tried to reproduce the same steps by opening firefox in Safe mode ? Read more : http://mzl.la/1xKrE7R ? Also Turn off "Hardware Acceleration" by going Menu > Options > Advance > General > Uncheck Use hardware acceleration when available. Now exit and restart your firefox again and see if the problem solved.

See more : https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

FredMcD
FredMcD
more options

Well said, Chandan.

What are you using as your homepage?

Chandan_Baba
Chandan_Baba
more options

FredMcD said

Well said, Chandan. What are you using as your homepage?

Hello FreD, It changes periodically :) However Currently using google as a homepage.

Lunec4t
Lunec4t Auteur de la question
more options

Chandan_Baba said

Have you tried to reproduce the same steps by opening firefox in Safe mode ? Read more : http://mzl.la/1xKrE7R ? Also Turn off "Hardware Acceleration" by going Menu > Options > Advance > General > Uncheck Use hardware acceleration when available. Now exit and restart your firefox again and see if the problem solved. See more : https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

i think this fixed my problem. i've tried restart my PC twice and when i run the firefox there is no freeze anymore. thank you sir

FredMcD
FredMcD
more options

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

James
James
  • Moderator
  • Top 10 Contributor
more options

No need to cross post about this unneeded software. https://support.mozilla.org/en-US/questions/1126850

edit: this post was a reply to a above post that was about a Firefox preloader that was marked as spam so it is hidden.

Modifié le par James

Azharul Islam
Azharul Islam
more options

you can follow this link: https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding