Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Messages not appearing in inbox, despite unread indicator showing them

  • 2 réponses
  • 2 ont ce problème
  • 3 vues
  • Dernière réponse par RootIQ

RootIQ
RootIQ
more options

The message indicator beeps, inbox gets bolded and the unread indicator increments, and the tray icon gets the red circle with unread indicator - but no message appears in the inbox. Not in junk or any other folder either, it's just not there.

When I log in to the same account via iPhone, the message IS there, so it's just not appearing in the inbox pane.

OSx 10.11.4 Thunderbird 45.0 ChromeEdit Plus Folderpane Tools Send Later

The message indicator beeps, inbox gets bolded and the unread indicator increments, and the tray icon gets the red circle with unread indicator - but no message appears in the inbox. Not in junk or any other folder either, it's just not there. When I log in to the same account via iPhone, the message IS there, so it's just not appearing in the inbox pane. OSx 10.11.4 Thunderbird 45.0 ChromeEdit Plus Folderpane Tools Send Later

Toutes les réponses (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

imap accounts or pop?

Please post screen shot of the issue into this topic. https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

Thanks

RootIQ
RootIQ Auteur de la question
more options

IMAP

I'll try to post a screen shot next time it happens.

FYI, the problem is intermittent. Many messages are showing, but some are not.