Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Todays Outlook Hotmail service update Login Failure

  • 3 réponses
  • 4 ont ce problème
  • 1 vue
  • Dernière réponse par user01229325

musicmac
musicmac
more options

Today Microsoft Outlook or Hotmail changed their site radically. I can no longer use Thunderbird to access my account with the following error.

Sending of password for user *myaccount*@hotmail.com did not succeed. Mail server pop3.live.com responded: Authentication failure: unknown user name or bad password. [Error="ProxyNotAuthenticated" AuthResult=0 Proxy=AM2PR01MB0451.eurprd01.prod.exchangelabs.com:1995:SSL]

This is not password related and has something to do with the way Thunderbird accesses the account. I'd like this fixed quickly as I do not find the outlook web-based interface particularly useful.

Today Microsoft Outlook or Hotmail changed their site radically. I can no longer use Thunderbird to access my account with the following error. Sending of password for user *myaccount*@hotmail.com did not succeed. Mail server pop3.live.com responded: Authentication failure: unknown user name or bad password. [Error="ProxyNotAuthenticated" AuthResult=0 Proxy=AM2PR01MB0451.eurprd01.prod.exchangelabs.com:1995:SSL] This is not password related and has something to do with the way Thunderbird accesses the account. I'd like this fixed quickly as I do not find the outlook web-based interface particularly useful.

Solution choisie

Other Microsoft users have found that they turned POP protocol off. Go to the webmail site and see if that is your problem.

Lire cette réponse dans son contexte 👍 2

Toutes les réponses (3)

user01229325
user01229325
more options

Solution choisie

Other Microsoft users have found that they turned POP protocol off. Go to the webmail site and see if that is your problem.

musicmac
musicmac Auteur de la question
more options

The new 'site' disables POP by default. That was indeed the problem. Thanks for that.

user01229325
user01229325
more options

I hope you fixed this quick enough for your satisfaction. :)