Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Bookmarks are gone. No new profiles. No Recovery dates past today. All is lost.

  • 1 réponse
  • 3 ont ce problème
  • 3 vues
  • Dernière réponse par cor-el

kjsonera
kjsonera
more options

Just changed computers. Signed in to firefox and my bookmarks are gone. Only option when I go to Recover is for today's date - so just the default stuff. I looked to see if Firefox had created a new profile, and I'm just seeing the one default folder.

I had a TON of bookmarks... crap.

Just changed computers. Signed in to firefox and my bookmarks are gone. Only option when I go to Recover is for today's date - so just the default stuff. I looked to see if Firefox had created a new profile, and I'm just seeing the one default folder. I had a TON of bookmarks... crap.

Toutes les réponses (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you have access to the old computer, so you can try to create a backup of your bookmarks?

Note that you lose all data stored on the Sync server if you reset the password of the Sync account in case you forgot the password.