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Why, since yesterday, am I receiving attachments as winmail.dat instead of Word when nothing has changed on my computer or the person's who is sending the e-mai

  • 3 réponses
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  • Dernière réponse par frankiekriti

frankiekriti
frankiekriti
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Since yesterday lunchtime every attachment that a work colleague has sent me has appeared as winmail.dat instead of the Word format that she sent them in. She has not changed any settings on her computer and neither have I. In addition when I sent the e-mails back to her asking her to please send the attachments in Word format, the e-mail that she receives from me doesn't have any of the text that I had typed on it, but the file attachment shows in Word and not winmail.dat

Thanks and best wishes,

Frankie

Since yesterday lunchtime every attachment that a work colleague has sent me has appeared as winmail.dat instead of the Word format that she sent them in. She has not changed any settings on her computer and neither have I. In addition when I sent the e-mails back to her asking her to please send the attachments in Word format, the e-mail that she receives from me doesn't have any of the text that I had typed on it, but the file attachment shows in Word and not winmail.dat Thanks and best wishes, Frankie

Solution choisie

https://addons.mozilla.org/en-US/thunderbird/addon/lookout-1/

http://kb.mozillazine.org/Winmail.dat_attachments

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Toutes les réponses (3)

user01229325
user01229325
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This is a known Microsoft creating their own standards problem. Take it up with the person sending mail from Outlook.

https://support.microsoft.com/en-us/kb/278061

sfhowes
sfhowes
  • Top 10 Contributor
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Solution choisie

https://addons.mozilla.org/en-US/thunderbird/addon/lookout-1/

http://kb.mozillazine.org/Winmail.dat_attachments

frankiekriti
frankiekriti Auteur de la question
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Thank you for your help - problem sorted courtesy of sfhowes.