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i am asked to install all the add-ons every time i start the browser.

  • 1 réponse
  • 8 ont ce problème
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  • Dernière réponse par FredMcD

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the add-ons have already been installed. still i am required to give permission to install every time i start mozilla. please fix tis issue.

the add-ons have already been installed. still i am required to give permission to install every time i start mozilla. please fix tis issue.

Toutes les réponses (1)

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It is possible that there is a problem with the file(s) that store the extensions registry.

Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

After, restart Firefox.

See "Corrupt extension files":


You will have to approve the updating one last time.