Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Unable to receive emails from comcast. Tbird says my inbox is full. Have deleted many but no result.

lakeismylife1
lakeismylife1
more options

I stopped receiving emails two days ago with Thunderbird giving me an error message saying my inbox is full and I need to delete messages. I have done so but with only a few emails coming in until it stopped again. Instead of deleting some Ihave put messages into folders that are not a subfolder of the inbox in Thunderbird. I read about compacting email but have seen some confusion on the results from that. I am not sure what compacting does to the emails in a particular folder. Does it really lose some? I see that there is a 4 gig limit for the inbox folder(or is that total of all folders?) but I am not sure how to find out how much I am using. Need some help trying to sort this out. I use comcast email address so I am able to get my emails thru comcast direct rather than Thunderbird. However, I prefer to stick with thunderbird.

I stopped receiving emails two days ago with Thunderbird giving me an error message saying my inbox is full and I need to delete messages. I have done so but with only a few emails coming in until it stopped again. Instead of deleting some Ihave put messages into folders that are not a subfolder of the inbox in Thunderbird. I read about compacting email but have seen some confusion on the results from that. I am not sure what compacting does to the emails in a particular folder. Does it really lose some? I see that there is a 4 gig limit for the inbox folder(or is that total of all folders?) but I am not sure how to find out how much I am using. Need some help trying to sort this out. I use comcast email address so I am able to get my emails thru comcast direct rather than Thunderbird. However, I prefer to stick with thunderbird.

Solution choisie

Read about compacting. You are asking for problems if you do not do it on a regular basis. https://support.mozilla.org/en-US/kb/compacting-folders

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

user01229325
user01229325
more options

Solution choisie

Read about compacting. You are asking for problems if you do not do it on a regular basis. https://support.mozilla.org/en-US/kb/compacting-folders

lakeismylife1
lakeismylife1 Auteur de la question
more options

Thank you. You were right, compacting solved everything. Also, although I had worries about losing some emails through compacting, that never occurred. Your multiple articles helped me tremendously. I will be sure to compact routinely from now on.