can not open account settings, Thunderbird freezes
Outlook.com change the setting for getting my mail. Every time I try to edit the settings for this account Thunderbird freezes and can not do anything. I must close it with Task Manager. I need to be able to change the account settings. Please Help
Solution choisie
Try running Thunderbird in safe mode (add-ons are disabled) Hold down SHIFT when you start Thunderbird. Don't mark any boxes just continue in safe mode. If it works then your problem is in an add-on, You have to activate them one by one
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You could try changing when OFFLINE OR Move whatever mail you have in that account to a Local folders and set up a new account with the new settings.
Thank you for your reply. I can not even create a new user as when click on Account Settings Thunderbird freezes and Account Settings does not open. Thunderbird is frozen and no effort will close . The only way to close is using Task Manager and close the process. I downloaded the last version of Thunderbird and it did not solve the problem
Any other solution is more than welcome.
Solution choisie
Try running Thunderbird in safe mode (add-ons are disabled) Hold down SHIFT when you start Thunderbird. Don't mark any boxes just continue in safe mode. If it works then your problem is in an add-on, You have to activate them one by one
Thank you Gnospen,
It did work. I now need to activate the add-ons one by one.
Thank you