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Firefox crashes

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My Firefox won´t open. Every time I try. It just states "Firefox doesn´t work anymore" Please help.

Crash ID : bp-410d3d0e-fefa-4f3e-aa4a-499392160117

My Firefox won´t open. Every time I try. It just states "Firefox doesn´t work anymore" Please help. Crash ID : bp-410d3d0e-fefa-4f3e-aa4a-499392160117

Toutes les réponses (3)

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It's an old crash report, from January 2016.

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Try updating your firefox.

you can update following these steps

  • Click the menu button , click help Help and select About Firefox.
  • The About Firefox window will open and Firefox will begin checking for updates and downloading them automatically.
  • When the updates are ready to be installed, click Restart Firefox to Update.


Important: If the update didn't start, didn't complete or there was some other problem, please use this download link or go to the Systems & Languages page to download and install the latest Firefox version for your system and language (see Install Firefox on Linux for instructions).

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