Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

When I search it gives me only ad sites but says a problem has kept it from searching the normal web sites

RickHarmon
RickHarmon
more options

When I search, either in the address bar or in the search bar, more and more often I am getting a "We had temporary problems searching for web pages. Search again" But when I search again, I get the same message. After closing out of Firefox and reopening it, it usually works again for the first few searches, but then returns to the "We had temporary problems ..." message.

It can't be the connection, but the past few times I've switched to Safari, and it works fine. I don't really have any idea what to do about it.

When I search, either in the address bar or in the search bar, more and more often I am getting a "We had temporary problems searching for web pages. Search again" But when I search again, I get the same message. After closing out of Firefox and reopening it, it usually works again for the first few searches, but then returns to the "We had temporary problems ..." message. It can't be the connection, but the past few times I've switched to Safari, and it works fine. I don't really have any idea what to do about it.

Toutes les réponses (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi Rick, when you get that message, what is the address in the address bar? For example, something like this when you search for firefox from the search bar:

https://search.yahoo.com/yhs/search?p=firefox&ei=UTF-8&hspart=mozilla&hsimp=yhs-001

https://www.google.com/search?q=firefox&ie=utf-8&oe=utf-8&client=firefox-b

https://duckduckgo.com/?q=firefox&t=ffsb

https://www.bing.com/search?q=firefox&pc=MOZI&form=MOZSBR

Those are standard Firefox search URL patterns, so any other parameters on the address could indicate something suspicious.