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Incoming server already exists .

  • 1 réponse
  • 5 ont ce problème
  • 4 vues
  • Dernière réponse par Toad-Hall

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I see solution there , but , there is for windows . i need something like this but for mac . How to resolve this problemm?

https://support.mozilla.org/en-US/questions/1113865


A little info about my thunderbird


 Сведения о приложении
   Имя: Thunderbird
   Версия: 45.2.0
   User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:45.0) Gecko/20100101 Thunderbird/45.2.0
   ID сборки приложения: 20160630070546
   Включённые плагины: about:plugins
   Конфигурация сборки: about:buildconfig
   Использование памяти: about:memory
 Учётные записи почты и новостей
   account1:
     INCOMING: account1, , (imap) imap.yandex.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
   account3:
     INCOMING: account3, , (imap) imap.yandex.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
   account4:
     INCOMING: account4, , (imap) imap.yandex.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
   account5:
     INCOMING: account5, , (imap) imap.yandex.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
   account9:
     INCOMING: account9, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
   account10:
     INCOMING: account10, , (imap) imap.yandex.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
   account11:
     INCOMING: account11, , (imap) imap.yandex.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
   account12:
     INCOMING: account12, , (imap) imap.yandex.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
   account13:
     INCOMING: account13, , (imap) imap.yandex.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
   account14:
     INCOMING: account14, , (imap) imap.yandex.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
   account15:
     INCOMING: account15, , (imap) imap.yandex.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
   account16:
     INCOMING: account16, , (imap) imap.mail.ru:993, SSL, OAuth2
     OUTGOING: , smtp.mail.ru:465, SSL, OAuth2, true
 Сообщения о падениях
   http://crash-stats.mozilla.com/report/index/bp-7b87ff6d-fff5-4a0e-979a-e1acb2160827 (28.08.16)
 Расширения
   Lightning, 4.7.2, false, {e2fda1a4-762b-4020-b5ad-a41df1933103}
 Важные изменённые настройки
   Имя: Значение
     browser.cache.disk.capacity: 358400
     browser.cache.disk.filesystem_reported: 1
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     extensions.lastAppVersion: 45.2.0
     font.internaluseonly.changed: true
     gfx.blacklist.direct2d: 3
     mail.openMessageBehavior.version: 1
     mail.spotlight.firstRunDone: true
     mailnews.database.global.datastore.id: eebebabe-033b-b546-abc9-0bcef407ae6
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1473181705
     places.history.expiration.transient_current_max_pages: 18429
     plugin.importedState: true
 Графика
     Код производителя: 0x8086
     Код устройства: 0x0a26
     Визуализатор WebGL: Intel Inc. -- Intel HD Graphics 5000 OpenGL Engine -- 2.1 INTEL-10.14.73
     Аппаратно ускоренные окна: 0
     AzureCanvasBackend: skia
     AzureSkiaAccelerated: 1
     AzureFallbackCanvasBackend: none
     AzureContentBackend: quartz
 JavaScript
 Инкрементальный GC: 1
 Поддержка доступности
   Активирована: 0
   Отключение поддержки доступности: 0
 Версии библиотек
     Ожидаемая минимальная версия
     Используемая версия
     NSPR
     4.12
     4.12
     NSS
     3.21.1 Basic ECC
     3.21.1 Basic ECC
     NSS Util
     3.21.1
     3.21.1
     NSS SSL
     3.21.1 Basic ECC
     3.21.1 Basic ECC
     NSS S/MIME
     3.21.1 Basic ECC
     3.21.1 Basic ECC
I see solution there , but , there is for windows . i need something like this but for mac . How to resolve this problemm? https://support.mozilla.org/en-US/questions/1113865 A little info about my thunderbird Сведения о приложении Имя: Thunderbird Версия: 45.2.0 User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:45.0) Gecko/20100101 Thunderbird/45.2.0 ID сборки приложения: 20160630070546 Включённые плагины: about:plugins Конфигурация сборки: about:buildconfig Использование памяти: about:memory Учётные записи почты и новостей account1: INCOMING: account1, , (imap) imap.yandex.com:993, SSL, passwordCleartext OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext account3: INCOMING: account3, , (imap) imap.yandex.com:993, SSL, passwordCleartext OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true account4: INCOMING: account4, , (imap) imap.yandex.com:993, SSL, passwordCleartext OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true account5: INCOMING: account5, , (imap) imap.yandex.com:993, SSL, passwordCleartext OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true account9: INCOMING: account9, , (imap) imap.gmail.com:993, SSL, OAuth2 OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true account10: INCOMING: account10, , (imap) imap.yandex.com:993, SSL, passwordCleartext OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true account11: INCOMING: account11, , (imap) imap.yandex.com:993, SSL, passwordCleartext OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true account12: INCOMING: account12, , (imap) imap.yandex.com:993, SSL, passwordCleartext OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true account13: INCOMING: account13, , (imap) imap.yandex.com:993, SSL, passwordCleartext OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true account14: INCOMING: account14, , (imap) imap.yandex.com:993, SSL, passwordCleartext OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true account15: INCOMING: account15, , (imap) imap.yandex.com:993, SSL, passwordCleartext OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true account16: INCOMING: account16, , (imap) imap.mail.ru:993, SSL, OAuth2 OUTGOING: , smtp.mail.ru:465, SSL, OAuth2, true Сообщения о падениях http://crash-stats.mozilla.com/report/index/bp-7b87ff6d-fff5-4a0e-979a-e1acb2160827 (28.08.16) Расширения Lightning, 4.7.2, false, {e2fda1a4-762b-4020-b5ad-a41df1933103} Важные изменённые настройки Имя: Значение browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 45.2.0 font.internaluseonly.changed: true gfx.blacklist.direct2d: 3 mail.openMessageBehavior.version: 1 mail.spotlight.firstRunDone: true mailnews.database.global.datastore.id: eebebabe-033b-b546-abc9-0bcef407ae6 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1473181705 places.history.expiration.transient_current_max_pages: 18429 plugin.importedState: true Графика Код производителя: 0x8086 Код устройства: 0x0a26 Визуализатор WebGL: Intel Inc. -- Intel HD Graphics 5000 OpenGL Engine -- 2.1 INTEL-10.14.73 Аппаратно ускоренные окна: 0 AzureCanvasBackend: skia AzureSkiaAccelerated: 1 AzureFallbackCanvasBackend: none AzureContentBackend: quartz JavaScript Инкрементальный GC: 1 Поддержка доступности Активирована: 0 Отключение поддержки доступности: 0 Версии библиотек Ожидаемая минимальная версия Используемая версия NSPR 4.12 4.12 NSS 3.21.1 Basic ECC 3.21.1 Basic ECC NSS Util 3.21.1 3.21.1 NSS SSL 3.21.1 Basic ECC 3.21.1 Basic ECC NSS S/MIME 3.21.1 Basic ECC 3.21.1 Basic ECC

Solution choisie

The solution at the link you mention was given because that person had not as yet created any mail accounts, so deleteing the specified folder would not cause an issue, but if you tried it, then it would delete all of your mail accounts, emails, address books, etc. This would be very important if you used pop mail accounts.

Many thanks for including the Troubleshooting Information. As you use 'imap' mail accounts, all emails are stored on server and so you would need to recreate all the mail accounts again and easily connect to see emails.

This is where the folders are on a mac: Mac OS X

Profile folders are located here:

  • ~/Library/Thunderbird/Profiles/<Profile name>/

The tilde character (~) refers to the current user's Home folder, so ~/Library is the /Macintosh HD/Users/<username>/Library folder.

So you would be deleteing the 'Thunderbird' folder located in the 'Library'.

But read on first...... I can see from information that you have already created 12 (twelve) mail accounts in addition to the default Local Folders. Missing account numbers tell me you have deleted a few in the past.

I presume you are you trying to add another mail account ? You usually get that error message if you have already created a mail account with same email address = username.

I notice you have many using 'yandex.com', but the last one you added was a 'mail.ru' address.

What you do not mention is whether you are trying to add another yandex.com' or 'mail.ru' or 'gmail.com' or completely different mail account when the error message occurs. Or is this for an email address you have already created a mail account for - even if deleted in the past.

So, before going through the deleting of 'Thunderbird' folder as described above. Check this:

Tools > Account Settings check carefully through each mail account and make sure you have not already created a mail account using same email address = user name.

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Toutes les réponses (1)

more options

Solution choisie

The solution at the link you mention was given because that person had not as yet created any mail accounts, so deleteing the specified folder would not cause an issue, but if you tried it, then it would delete all of your mail accounts, emails, address books, etc. This would be very important if you used pop mail accounts.

Many thanks for including the Troubleshooting Information. As you use 'imap' mail accounts, all emails are stored on server and so you would need to recreate all the mail accounts again and easily connect to see emails.

This is where the folders are on a mac: Mac OS X

Profile folders are located here:

  • ~/Library/Thunderbird/Profiles/<Profile name>/

The tilde character (~) refers to the current user's Home folder, so ~/Library is the /Macintosh HD/Users/<username>/Library folder.

So you would be deleteing the 'Thunderbird' folder located in the 'Library'.

But read on first...... I can see from information that you have already created 12 (twelve) mail accounts in addition to the default Local Folders. Missing account numbers tell me you have deleted a few in the past.

I presume you are you trying to add another mail account ? You usually get that error message if you have already created a mail account with same email address = username.

I notice you have many using 'yandex.com', but the last one you added was a 'mail.ru' address.

What you do not mention is whether you are trying to add another yandex.com' or 'mail.ru' or 'gmail.com' or completely different mail account when the error message occurs. Or is this for an email address you have already created a mail account for - even if deleted in the past.

So, before going through the deleting of 'Thunderbird' folder as described above. Check this:

Tools > Account Settings check carefully through each mail account and make sure you have not already created a mail account using same email address = user name.