Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Unable to receive account sync confirmation email

  • 1 réponse
  • 3 ont ce problème
  • 2 vues
  • Dernière réponse par Moses

robertryanson
robertryanson
more options

Hi, I'm not getting the confirmation emails. I had previously used one email address, never got the confirmation, set up a new account which is robertryanson@XXXXX.com, same thing, not getting your emails. Of course I've been checking spam filter. Nothing there. Is there anything else I can do to verify my account if I'm not able to receive your emails? I've tried it with 2 different email addresses now and I still am unable to get your emails.

Thank you.


Mod edit: E-mail obfuscated for your privacy

Hi, I'm not getting the confirmation emails. I had previously used one email address, never got the confirmation, set up a new account which is robertryanson@XXXXX.com, same thing, not getting your emails. Of course I've been checking spam filter. Nothing there. Is there anything else I can do to verify my account if I'm not able to receive your emails? I've tried it with 2 different email addresses now and I still am unable to get your emails. Thank you. <i>Mod edit: E-mail obfuscated for your privacy</i>

Modifié le par Moses

Toutes les réponses (1)

Moses
Moses
  • Moderator
more options

Make sure you are using a "mainstream" e-mail provider such as Gmail or even Tutanota. I used to have the same e-mail provider as you (I obfuscated it but saw the domain name) and stopped using it because some websites wouldn't recognize it as a valid domain.