Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Password manager failure

  • 9 réponses
  • 1 a ce problème
  • 15 vues
  • Dernière réponse par FredMcD

more options

Remember Password prompt is not being shown for any site i visit. Nor i'm able to see any Saved Logins. But i can see there are logins in logins.json file in my profile

I have tried multiple options, even removed all profiles and done fresh install, even then it does not work . Please help as i have many logins saved.

Remember Password prompt is not being shown for any site i visit. Nor i'm able to see any Saved Logins. But i can see there are logins in logins.json file in my profile I have tried multiple options, even removed all profiles and done fresh install, even then it does not work . Please help as i have many logins saved.

Solution choisie

Thanks Fred. I have now resolved this. I had to fully re-install windows, then using backups get the older profile and install older Firefox 31.0, then upgrade to 43.0 , Take backup of saved password. And finally upgrade to 47.0.

Thanks for all your help

--RAhul

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (9)

more options

Hello, was a Master Password setup in Firefox?

more options

No, there was no Master Password setup.

more options

Were you using Private Browsing (nothing is recorded) ?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

more options

Hi Fred, Yes , even in the safe mode i see the same issue.

--Rahul

more options

Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

more options

No, Still the same issue. Not able to understand what could be the reason. This started as soon as 49.0 was updated automatically.

more options

I've called for more help. Good luck.

more options

Solution choisie

Thanks Fred. I have now resolved this. I had to fully re-install windows, then using backups get the older profile and install older Firefox 31.0, then upgrade to 43.0 , Take backup of saved password. And finally upgrade to 47.0.

Thanks for all your help

--RAhul

more options

That was very good work. Well done.