Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Refreshed Firefox and have lost my bookmarks

  • 2 réponses
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par cor-el

more options

I refreshed Firefox and have lost my bookmarks and they are not saved anywhere (do not appear in old Firefox data folder) so I can not import them. Is there anyway to get them back? Maybe by restoring the previous version ( although I don't know how to do that).

I refreshed Firefox and have lost my bookmarks and they are not saved anywhere (do not appear in old Firefox data folder) so I can not import them. Is there anyway to get them back? Maybe by restoring the previous version ( although I don't know how to do that).

Toutes les réponses (2)

more options

Hi Rexegeria, sorry to hear about the problem. When you say --

I refreshed Firefox and have lost my bookmarks and they are not saved anywhere (do not appear in old Firefox data folder) so I can not import them.

-- what file(s) were you looking for? Normally you should have several backups in a folder named bookmarkbackups in your old profile folder. These are compressed and have a .jsonlz4 extension.

The method to restore those to your new Firefox is use "restore" instead of "import". Please see the following article for more info: Restore bookmarks from backup or move them to another computer.

Does that work?

more options

Firefox would normally preserve the bookmarkbackups folder with its compressed .jsonlz4 backups when you create a new profile via the refresh feature in Firefox.

Did you check this in the Bookmarks Manager (Library)?

  • Bookmarks -> Show All Bookmarks -> Import & Backup > Restore

Do you have a places.sqlite file in the "Old Firefox Data" folder on the desktop?